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Refund & Cancellation Policy

Radical Wholeness Workshops

We understand that despite a registrant’s best intentions they may find themselves unable to attend a workshop. If that happens, they are welcome to find an alternate participant to attend in their place. If they are unable to find a substitute, we will accept cancellations and issue refunds under the following conditions:

  • If we cancel a workshop for any reason, all registration fees will be fully refunded.
  • If a registrant withdraws from a workshop with more than four days’ (96 hours) notice, a refund will be issued minus $50 USD (which can be applied as a credit towards any two-day workshop within the next 12 months.)
  • If a registrant withdraws with less than four days’ (96 hours) notice or does not show up at the workshop, no refund will be issued.

Please note: if you are traveling for a workshop, we recommend that you purchase travel insurance. Apart from Covid, we have only ever cancelled one workshop in the past decade. However, we cannot be held liable for travel costs should circumstances require us to do so again.

TEPP Facilitator Trainings

It is understood that by signing up for the training you are expressing a commitment to complete the full year. It is also understood that the training will be paid for in full prior to the commencement of the second session. No refunds will be issued once the second session begins.

However:

  • If we cancel a facilitator training session for any reason, fees for that session will be fully refunded.
  • If a registrant withdraws from a facilitator training more than 4 weeks before it has begun, a full refund will be issued minus $250 (which can be applied as a credit towards any future facilitator training within the next 2 years.)
  • If a registrant withdraws with less than 4 weeks' notice prior to the commencement of the training, no refund will be issued.

Please note: if you are traveling for a training, we recommend that you purchase travel insurance. Apart from Covid, we have never cancelled a facilitator training. However, we cannot be held liable for travel costs should circumstances require us to do so.

Online Workshops

We understand that despite a registrant’s best intentions they may find themselves unable to attend a workshop. If that happens, they are welcome to find an alternate participant to attend in their place. If they are unable to find a substitute, we will accept cancellations and issue refunds under the following conditions:

  • If we cancel a workshop for any reason, all registration fees will be fully refunded.
  • If a registrant withdraws from a workshop with more than four days’ (96 hours) notice, a refund will be issued minus $25 USD (which can be applied as a credit towards any online workshop within the next 12 months.)
  • If a registrant withdraws with less than four days’ (96 hours) notice or does not show up at the online workshop, no refund will be issued.

Online Membership

  • Test-drive the membership for 30 days — if for any reason you're not happy with the course, you can simply cancel.
  • After 30 days, you'll pay only $27 USD/month, and you can enjoy the membership for as long as you like and cancel at any time.
  • Like a gym membership, once a membership is cancelled, access to the content is removed.
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